Learning from the Lows: How Mailchimp Navigated Economic Uncertainty

A talk by Ben Chestnut and Jason Lemkin
Mailchimp and SaaStr

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About this talk

It’s no secret that businesses today are struggling with an unpredictable economy. But this certainly isn’t the first time in the past 20 years that entrepreneurs and business leaders are having to deal with an economic downturn. In this session, Mailchimp Co-founder and CEO Ben Chestnut will share the story of Mailchimp’s founding amidst—and despite—the dot-com bubble burst, and how the company navigated a number of inflection points in the first 10 years of its founding. The aftereffects of 9/11, the 2008 recession, through to today’s COVID-19 crisis—Ben will discuss his learnings and takeaways from being at the helm of a growing, bootstrapped company throughout these periods of uncertainty.

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